1. Overview
This Privacy Policy (“Privacy Policy”) describes how QPoint, Inc. (“QPoint,” “we,” “our,” or “us”): (a) collects, uses, retains, shares, or otherwise processes your data (“process” or “processes”); and (b) describes your rights regarding your personal data (as defined below) and how to exercise those rights. Please read this Privacy Policy carefully to understand our policies and practices regarding your data and how we will treat it. Wherever appropriate in this Privacy Policy, a singular term shall be construed to mean the plural where necessary, and a plural term the singular.
This Privacy Policy may be modified from time to time. The date this Privacy Policy was “last updated” is at the top of this page. If we make a material change to this Privacy Policy, we will publish the updated Privacy Policy to: qpoint.io/privacy-policy. We advise you to frequently check this Privacyterms Policy for any changes. We may also provide notice of such changes to you in other ways, at our discretion, such as through a banner on the home page of our Site. YOUR USE OF THE SERVICES FOLLOWING ANY CHANGES TO THIS PRIVACY POLICY SIGNIFIES YOU HAVE READ AND UNDERSTAND THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOUR CHOICE IS TO NOT USE THE SERVICES.
2. When This Privacy Policy Applies
This Privacy Policy applies to the data we collect from or about you when you:
- visit or interact with our website accessible at qpoint.io (“Site”), including when you log in to your account;
- interact with us offline via telephone (“Offline”);
- subscribe to receive marketing communications from us;
- interact with us or our advertising on third-party digital assets; or
- interact with any digital asset where this Privacy Policy is linked or referenced.
In this Privacy Policy, the foregoing is collectively referred to as the “Service”.
This Privacy Policy does not apply to your data if you:
- are our employee or independent contractor carrying out your obligations as an employee;
- apply for a job with us; or
- interact with third-party digital assets that are linked to or are accessible from the Site.
3. Contents
Section 4: Type of Data Collected; Source of Data
Section 5: Data You Provide Directly Provide to Us
Section 6: Data Automatically Collected About You
Section 7: The Automatic Tracking Technologies we may use include the following
Section 8: Data We Collect from Other Sources
Section 9: How We Use Your Data
Section 10: Who We Share Your Data With & the Purpose of Disclosure
Section 11: How We Protect Your Data
Section 12: Retention of Your Data
Section 13: Your Choices About Your Data
Section 14: Links to Other Websites
Section 15: Children Under the Age of 18
Section 16: How to Contact Us
4. Type of Data Collected; Source of Data
The types of data we collect about you depend on your interactions with our Service. In this section, we describe the categories of data we collect, organized by the sources of this data.
By interacting with the Service, you grant us the right to use your data to enable us to provide the Service to you, to improve the Service, and other uses as stated in this Privacy Policy, in our Terms of Service, and in any ancillary agreements you may have entered into with us related to our Service. If you do not provide your data when requested, you may not be able to use our Service or certain features of our Service in whole or in part: (a) if that data is necessary to provide you with our Service or such features, or (b) if we are legally required to collect the requested data.
5. Data You Provide Directly Provide to Us
We may collect the following types of data that you provide directly to us, such as by visiting or using the Service, or by communicating with us by email or other means:
Personal Data. Data by which you may be personally identified such as name, email address, phone number, physical address, or any other data that could be used to identify you or that is associated with such identifiable data that could identify you (“personal data”);
Demographic Data. Data that is about you but that as an individual piece of data does not specifically identify you;
Communications Data. Data contained in your communications with us through our Service, such as when you request additional information about our Service, provide us with feedback, fill in forms on the Service, or interact with our customer service team, including personal data used to contact you, the date and time of your communications, and the content of your communications;
Login Information. Data related to your account such as username, and password. If you use a third party to log in, we will also collect the email associated with that third party; or
Transaction Data. Data related to our Service, such as the type of Service requested or provided, order details, the amount charged, and data required to carry out a transaction such as account number or routing number. To complete a credit or debit card transaction, you may be required to provide payment and financial data such as the type of card, card number, expiration date, security code, and billing address. When you provide such credit or debit card data, it is processed directly by a third-party payment processor. We do not have direct access to, process, transmit, handle, or store any of your credit or debit card details.
6. Data Automatically Collected About You
As you navigate through and interact with our Service, we, our service providers, or other third parties may use cookies, log files, pixels tags, software development kits (“SDKs”), and other client-side or server-side automatic data tracking technologies (“Automatic Tracking Technologies”), to collect certain data about your equipment, browsing actions, and patterns, including the following types of data:
Device Data. We may collect certain data when you interact with the Service such as technical data about your device including your IP address; unique identifiers, and device type; domain, browser type, version, and language; operating system and system settings; and similar device data.
Usage Data. Data about your visits to and usage of our Service including: usage details (i.e., date/time/duration on a given Site page), traffic data, logs, general location, and time zone based on your IP address, and data on pages that you access and use on the Site, and navigation paths within the Site. This data may include links clicked, Site page views, searches, features used, items viewed, or time spent on the Site.
7. The Automatic Tracking Technologies we may use include the following:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
Flash Cookies. Certain features of our Site may use locally stored objects (or flash cookies) to collect and store data about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Log Files. Log files are software-generated files containing data about the operations, activities, and usage patterns of an application, server, or IT system, such as what was done and at what time.
SDKs. A Software Development Kit, or “SDK,” represents a consolidated package of pre-existing code, enhancement tools, and guidance documents that can be installed and used to develop applications for a particular digital asset. SDKs allow our partners to directly extract data from our Site. The data collected has numerous applications including offering us insightful analytics about our Site’s usage, enabling social media incorporation, introducing new attributes or capabilities to our Site, or assisting in tracking and enhancing the efficacy of our online advertisements.
Web Beacons. Pages of our Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).
8. Data We Collect from Other Sources
We may receive data about you from other sources such as service providers who help us provide the Service and other third parties. These other sources we may receive data from include the following:
Service Providers. Data about you from our service providers to provide the Service or as otherwise disclosed in this Privacy Policy.
Other Third Parties. Data about how you interact with us, our Service, or marketing campaigns. These third-party privacy policies govern the collection and disclosure of your data by such third party.
9. How We Use Your Data
We may use data we collect about you or that you provide to us for the following purposes:
Provide our Service to You. To effectively administer, present, deliver, support, maintain, and improve our Service, and its contents to you, including creating and maintaining your account with us. To improve our Site and deliver a more personalized Site, including by enabling us to estimate our audience size and usage patterns.
Complete Transactions. To complete the transactions you request, perform our contractual obligations, including processing payments through third-party vendors, and as otherwise anticipated within the context of our ongoing business relationship.
Communicate with You. To communicate with you, including when you request additional information from us, or when we contact you about your account such as a billing issue, or to provide notice about a material change to our policies that affect you or the Service you have purchased from us.
Advertise and Market our Service. To send advertising or marketing communications about service and provide news and information that we believe may be of interest to you. For information about managing your marketing preferences, see the Your Choices About Your Data section below.
Provide Safety and Security. To detect and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, errors, negligence, violations of any applicable terms, security incidents, and harm to the rights, property, or safety of us and our users, customers, employees, or others.
Troubleshoot. To identify and debug errors that impair the existing intended functionality of our Service.
Facilitate Corporate Transactions. In anticipation of or in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of QPoint’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which the data held by QPoint is among the assets transferred.
Obtain Your Consent. In accordance with: (a) the way we describe to you when you provide the data to us; (b) your instruction or intentional direction; or (c) any other way when you consent.
Comply with Legal Obligations. To comply with our legal or regulatory obligations, including our tax obligations and those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions.
In addition to the descriptions above regarding how we may use your data, we may also use it in the following ways:
Aggregated or De-identified Data. We may use, without restriction, data that is aggregated or de-identified and is maintained in a form that cannot reasonably be used to infer data about, or otherwise be linked to, a particular individual or household. We may aggregate the data we collect via Automatic Tracking Technologies with data we collect in other ways or receive from other sources. We may use that aggregated data to: (a) test our IT systems, (b) research and analyze data, (c) improve our Site, (d) develop new products and features, (e) and for other purposes described in this Privacy Policy.
10. Who We Share Your Data With & the Purpose of Disclosure
We may disclose data that we collect from you or that you provide as described in this Privacy Policy to the following categories and for the purposes set forth below:
Service Providers. We disclose data to unaffiliated companies or individuals we hire or work with that perform services on our behalf, including customer support, web hosting, software developers, information technology services, database management, direct mail and email distribution. These service providers may have access to data we collect from you to perform the specific services we request from them.
Other Third Parties.
Advertising and Analytics Providers. We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use Automatic Tracking Technologies to collect data about your use of the Service, and other third-party digital assets, including your IP address and other identifiers, web browser network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion data.
For information on how to opt out of your data being used for these purposes, please see the Your Choices About Your Data section below.
Corporate Transaction. Your data may be disclosed or transferred in anticipation of or in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of QPoint’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by QPoint is among the assets transferred.
Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose data when we believe doing so is reasonably necessary to comply with applicable law or legal process (including an enforceable request from authorities), to respond to claims (including inquiries by you in connection with your purchases from us), enforce or apply our other policies, or to protect the rights, property, or personal safety of us, our users, employees, or others.
Your Consent or at Your Direction. We disclose data to third parties when we have your consent or direction to do so. We may also disclose your data to third parties, such as when you expressly direct us to do so or when you use our products or services to intentionally interact with third parties. In these cases, we disclose your data to carry out your request.
Aggregated, Anonymized, or De-identified Data. We may also disclose aggregated, anonymized, or de-identified data, which cannot reasonably be used to identify you, without restriction. We process, this data only in a de-identified fashion and will not attempt to re-identify such data, except as permitted by law.
11. How We Protect Your Data
We have implemented measures designed to secure your data from accidental loss and unauthorized access, use, alteration, and disclosure.
The safety and security of your data also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. Do not share your password with anyone.
Unfortunately, the transmission of data via the Internet is not completely secure. Although we use reasonable efforts to protect your data, we cannot guarantee the security of your data transmitted to our Service. Any transmission of data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained in the Service.
12. Retention of Your Data
We may retain your data for as long as we need it to provide you with the Service. If you ask us to delete your data or if you have an account with us, and you delete your account, there may be some latency in deleting this data from our servers and back-up storage and some data may not be completely removed from our logs and other records. In addition, we may retain this data if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
When we process personal data, we determine the retention period, taking into account various criteria, such as the type of Service provided to you, the nature and length of our relationship with you, the impact on our Service we provide to you if we delete some data from or about you, and mandatory retention periods provided by law.
13. Your Choices About Your Data
We strive to provide you with choices regarding the personal data you provide to us. Below are options for your personal data.
Accessing and Correcting Your Data. You can review and change your personal data by logging on to your account and correcting the data.
Automatic Tracking Technologies. You can set your browser to refuse all or some Automatic Tracking Technologies or to alert you when certain Automatic Tracking Technologies are being sent. If you disable or refuse cookies, please note that some parts of the Service may then be inaccessible or not function properly.
The Service also uses Google Analytics, which uses cookies or other tracking technologies to help us analyze how users interact with and use the Service, compile reports on activity, and provide other services related to activity and usage. Google Analytics may collect information such as your IP address, time of visit, whether you are a return visitor, and referring website. To learn more about how Google Analytics collects and processes data you may visit http://www.google.com/policies/privacy/partners.
Third-Party Use of Automatic Tracking Technologies. We work with certain Analytics and Advertising Providers, as described in the Who We Share Your Data With & the Purpose of Disclosure section above and allow these Analytics and Advertising Providers through our Site to place Automatic Tracking Technologies on your browser or device to collect data about you. The data they collect may be associated with your personal data or they may collect data, including personal data, about your online activities over time and across different websites and other online services. They may use this data to provide you with interest-based (behavioral) advertising or other targeted content for other third parties. We do not control these third parties’ Automatic Tracking Technologies or how they may be used.
Some of our Analytics and Advertising Providers may be members of the Network Advertising Initiative (“NAI”) and/or are subject to the Self-Regulatory Principles for Online Behavioral Advertising published by the Digital Advertising Alliance (“DAA”). You can obtain more information about these companies’ information collection practices and opt-out of receiving interest-based advertising from participating NAI and DAA members by going to the NAI’s website at http://optout.networkadvertising.org/?c=1 or the DAA’s website at optout.aboutads.info. In addition, your mobile device settings may provide the functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device. We do not control these third-party opt-out links and we do not control whether our advertising partners participate in these programs. We are not responsible for any choices you make using these programs or links or their continued availability or accuracy
Our Email Marketing to You. If you do not wish to receive our marketing emails, you may unsubscribe by following the unsubscribe instructions at the bottom of the email or by contacting us through the contact information in the How to Contact Us section at the bottom of this Privacy Policy. After you unsubscribe, however, you may continue to receive product or service-related and other non-marketing emails.
Do Not Track Signals. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked.
Please note that we recognize and respond to DNT signals which your browser might transmit through the DNT feature your browser might have.
14. Links to Other Websites
We may provide links to digital assets such as websites or applications of services that we do not own or operate (“third-party digital assets”), and we have not reviewed such third-party digital assets. Those links are provided for your convenience. If you follow the link and visit those third-party digital assets, they too may collect data about you. We do not own or control any third-party digital assets, and we are not responsible for the practices employed by third-party digital assets linked to or from our Site. We recommend that you review the other third-party digital assets before authorizing third-party access to your data.
15. Children Under the Age of 18
Our Service is not directed at or intended for children under 18 years of age. No one under age 18 may provide any data to or on the Site. We do not knowingly collect data from children under 13. If you are under 18, do not use or provide any data on the Site or on or through any of its features/register or in connection with the Service. If we learn we have collected or received data from a child under 18 without verification of parental consent, we will delete that data. If you believe we might have any data from or about a child under 18, please contact us through the data at the How to Contact Us section below.
16. How to Contact Us
To ask questions or comment about this Privacy Policy and our practices in general, contact us at:
Physical Address: Qpoint, Inc., 12855 Butler Bay Ct., Windermere, FL, 34786
Email Address: support@qpoint.io
Phone Number: 415.890.4829